Privacy Policy

Last updated: 2025-06-21

1. Who is the data controller?

Racketguide Sweden AB (organization number: 559386-7814)
Email address: padel@racketguide.com

2. What personal data we collect

• Information you may possibly provide yourself: Name and email address via our tool Racket Radar.
• Automatically collected data: Website usage, clicks, scrolling, device type, browser, traffic channels, etc.

3. How we collect information

We use the following tools for the collection of personal data.:

• Racket Radar: Our internally developed tool that provides users with tips on padel rackets that suit their playing style and experience.

We use the following tools for automatic data collection.:

• Google Analytics 4 (GA4): For the analysis of visitor data.
• Microsoft Clarity: To understand user behaviors (heatmaps, session replay).

4. What we use the information for

• Improve the user experience.
• Understand which products and features are most interesting.
• Send newsletters and marketing to users who have given their consent by sharing their email address.
• Follow up on marketing and improve communication.

5. Legal basis for the processing

• Consent: Upon newsletter registration.
• Legitimate interest: For analysis of use.

6. Storage time

• Email addresses are stored until the user unsubscribes (email us at padel@racketguide.com to unsubscribe).
• GA4 and Clarity data is stored according to default settings (up to 14 months).

7. Third parties and transfer of data

We only share necessary information with:

• Google (GA4)
• Microsoft (Clarity)
• Newsletter service on demand

8. Your rights

You have the right to:

• Request a record of your personal data.
• Correct inaccurate information.
• Request deletion of your data.
• Withdraw consent.

Contact us at padel@racketguide.com to exercise your rights.

9. Cookies

We use cookies to enhance your experience. You can refuse or limit cookies in your browser.

Read more about how we use cookies.

10. Changes to this policy

This policy may be updated. The date of the latest change is indicated at the top of the page.